Responsible Gaming

Gambling Should Be Entertainment

At Luckywave, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never see it as an investment or income source.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and verify all players upon registration. If you are under 18, you are not permitted to gamble on Luckywave or any other licensed gambling platform.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activities or betting amounts from friends and family
• Feeling anxious or irritable when trying to reduce or stop gambling
• Neglecting work, education, or personal relationships due to gambling
• Borrowing money to gamble or pay gambling debts
• Using gambling to escape problems, stress, or negative emotions
• Lying about the extent of your gambling
• Experiencing financial difficulties as a result of gambling
• Failed attempts to reduce or control gambling

If you recognise these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Safeguards

Luckywave provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Define a maximum loss threshold to protect your bankroll
• Reality Checks: Enable reminders during your gambling session to help you track time and expenditure
• Timeout/Break: Take a temporary break from gambling for a period you choose (hours, days, or weeks)
• Self-Exclusion: Permanently exclude yourself from Luckywave and other participating operators through GamStop

To access these tools, log into your account or contact our customer support team for assistance.

Support & Help Resources

If you're struggling with gambling, confidential support is available. Below are trusted organisations that provide free help:

United Kingdom

• GamCare
  Free counselling and support for problem gamblers
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop
  National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Exclude yourself from all licensed UK online gambling operators in one place
• Gamblers Anonymous
  Free peer support and recovery programme
  www.gamblersanonymous.org.uk

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help? Take Action Today

If gambling is causing you problems, or if you're concerned about someone else's gambling, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognised condition, and recovery is possible with the right assistance.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak with a counsellor today.

You can also use GamStop to self-exclude from online gambling operators across the UK.